At Cliqtix, we are committed to providing transparent and competitive pricing for our event ticketing services. Understanding the costs associated with purchasing tickets is crucial for our customers. Below, we outline our pricing structure and any applicable fees to ensure clarity and trust in our services.
1. Ticket Pricing
The base price of each ticket is determined by the event organizer and reflects the cost of admission to the specific event. This price varies depending on factors such as the nature of the event, seating arrangements, and demand.
2. Service Fees
To facilitate a seamless ticketing experience, Cliqtix applies a nominal service fee to each ticket purchase. This fee covers operational costs, including platform maintenance, customer support, and secure payment processing. The service fee is calculated as a percentage of the ticket's base price and is displayed transparently during the checkout process.
3. Delivery Fees
Depending on the chosen method of ticket delivery, additional fees may apply:
Electronic Tickets (e-Tickets): Delivered via email at no additional cost.
Physical Tickets: Shipped to the provided address with a delivery fee that varies based on location and shipping method.
4. Facility Charges
Some venues may impose a facility charge to maintain and improve their infrastructure. If applicable, this fee is included in the total ticket price and is remitted directly to the venue.
5. Taxes
Applicable taxes, such as VAT or sales tax, are calculated based on local regulations and are added to the total ticket price during checkout. These taxes are remitted to the appropriate governmental authorities.
6. Refunds and Exchanges
All ticket sales are final, and refunds or exchanges are not permitted unless explicitly stated in our Refund Policy. We encourage customers to review event details carefully before making a purchase.
7. Pricing Strategies
Event organizers may implement various pricing strategies to cater to different audience segments:
Early Bird Pricing: Discounted rates for customers who purchase tickets well in advance of the event date.
Tiered Pricing: Different price levels based on seating categories or purchase timelines.
Dynamic Pricing: Adjustments to ticket prices based on real-time demand and availability.
These strategies are designed to provide options that suit varying preferences and budgets.
8. Transparency and Consent
We prioritize transparency in our pricing. All fees and charges are clearly displayed before the completion of your purchase, ensuring you are fully informed. By proceeding with a transaction, you acknowledge and accept the total price, inclusive of all applicable fees and taxes.
9. Customer Support
For any questions or concerns regarding pricing and fees, our customer support team is available to assist you:
Email: customer.service@cliqtix.com
Phone: +260 969 865 888
We are dedicated to ensuring a clear and fair ticket purchasing experience for all our customers.
Please note that pricing structures and fees are subject to change. We recommend reviewing this page periodically for the most current information.