At Cliqtix, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By accessing or using Cliqtix ("the Website"), you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information: When you create an account, purchase tickets, or contact us, we may collect personal details such as your name, email address, phone number, billing information, and event preferences.
Automatically Collected Information: We gather data about your interactions with our Website, including IP addresses, browser types, device information, pages viewed, and the dates/times of your visits. This helps us enhance user experience and monitor site performance.
2. How We Use Your Information
Service Delivery: To process your ticket purchases, manage your account, and provide customer support.
Communication: To send you confirmations, updates, security alerts, and administrative messages related to your transactions and account.
Marketing: With your consent, to inform you about upcoming events, promotions, or services that may interest you. You can opt out of these communications at any time.
Improvement: To analyze usage patterns and improve our Website's functionality and offerings.
3. Sharing Your Information
Event Organizers: We may share your information with event organizers to facilitate ticketing and event management.
Service Providers: Third-party vendors who assist in payment processing, data analysis, marketing, and other services may have access to your information, but only as necessary to perform their functions.
Legal Obligations: We may disclose your information if required by law or to protect our rights and the safety of our users.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Access and Correction: You have the right to access and update your personal information.
Deletion: You may request the deletion of your data, subject to legal and contractual obligations.
Objection: You can object to the processing of your information for marketing purposes.
To exercise these rights, please contact us at customer.service@cliqtix.com
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently gathered such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our Website and updating the effective date. Your continued use of the Website after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: customer.service@cliqtix.com
Phone: +260 969 865 888
By using Cliqtix, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.